We are looking for talented people to join our team of dedicated team members, and have career opportunities available at a variety of locations throughout the greater St. Louis and Kansas City regions.
Date Posted: 2/19/2025
Department: SigOrtho STL - Human Resources
Type of Employment: Full-Time
Phone Room Operator - Signature Orthopedics South County
Position Summary:
This position performs a wide variety of duties and responsibilities in a matter that places emphasis on customer service and hospitality. The Phone Operator is usually the first point of contact for all patients looking to come to our office.
Responsibilities:
- Individual will be responsible to answer phone line system handling calls, helping or directing callers to proper staff member
- Tasking concise messages to physicians and staff
- Scanning & filing medical records in the EMR system
- Utilizing voice mail systems
- Skills & Qualifications:
Required:
- High school diploma or GED equivalent
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Individual must be direct and speak proper English when communicating with patients and staff, able to multi-task, be organized, good listener showing compassion yet efficient in handling callers
Preferred:
- Medical office experience
- Exceptional customer service and phone etiquette
Benefits:
Note: not all benefits apply to all openings
- Comprehensive medical, dental, vision, and life insurance
- 401 (k) and Pension Plan
- Flexible Spending Accounts
- Paid Time Off Program for vacation and holidays
- Job Type: Full-Time, 40 hours per week, hourly
Equal Opportunity Employer
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical Setting:
Schedule:
Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)